Associate Help Desk Support

Job Listing No: 9740000

Associate Help Desk Support

RESPONSIBILITIES:
– Responsible for responding to complex customer inquiries regarding company products
– Analyzes problems using diagnostic tools to identify problem area(s) and recommend
corrective action.
– Provide solutions to customer application questions.
– Follows-up and escalates unresolved problems to ensure resolution is accomplished and
tracks calls to identify trends and provide feedback to internal departments and to
customers.
– May require traveling for Helpdesk projects.Any other duty assigned by the Area/Country
Manager

Job Details

Date Posted:2016-05-30
Job Location:Bahrain
Job Role:Support Services
Company Industry:Hospitality/Tourism/Travel

Preferred Candidate

Career Level:Entry Level

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